Please read the following terms and conditions. They limit our liability, limit the liability of air carriers, and state terms and conditions of your trip. By accepting final tour documents you accept all these terms and conditions.
Reservations: Should be made well in advance as lodges are limited in size, and some sell out. To assure your first choice of accommodation, early reservation is advised.
Deposit: A deposit equal to 20% of your total trip cost is required to book your space. If departure date is within 65 days, full payment will be required to book your space.
Final Payment: Full and final payment is due 65 days prior to departure.
a) 20% of total trip cost is forfeited for cancellation made 66 days or more before departure.*
b) 50% of total trip cost is forfeited for cancellations made between 65 and 30 days before departure.*
c) 100% of total trip cost is forfeited for cancellations made 29 or fewer days before departure.
*Plus applicable third party charges.
In some instances, lost and/or unused airline tickets are not refundable or replaceable. We recommend you obtain “trip cancellation” insurance.
Accommodations: As specified in the itinerary, or similar, will be provided in hotels, lodges and camps, based on two persons sharing a room with private bath or shower. We may substitute hotels, camps, and lodges when we consider necessary or appropriate. Service charges and taxes are included for all accommodations.
If available, are at additional cost, as indicated in the programs. For those traveling alone who want to share a room, we will try to fulfill your request. If a single room is utilized due to unavailability of a roommate, or roommate cancellation, the single room supplement will be charged. Please note our tours are based on a minimum of two passengers.
Meals: are provided as specified in each program.
(B)=Full American Breakfast, (L)=Table d’hote lunch, (D)=Table d’hote dinner.
Transfers: between airports, rail stations, motorcoach terminals and hotels are provided, when specified. Transfers include up to two pieces of luggage per person. Airlines may be more restrictive as to luggage they allow and you are also subject to their restriction.
Sightseeing: as specified in each itinerary. We try to use the most modern, comfortable transportation available in the locality, with English speaking drivers / guides.
Airline Baggage Limits: Airlines limit the number, size (dimensions) and weight of baggage. These limits vary between airlines, countries, domestic or international flights, airplane size and type, and other factors, and their limits can change any time. You must check with the air carriers in your itinerary for current baggage restrictions. On small chartered flights within Africa, additional luggage restrictions apply. Details are stated in the tour documents.
Baggage: On Wing Safari, you are permitted one soft-sided bag, weighing no more than the limit stated in your tour documents. The weight limit will be set at 44 lbs. or lower, and the limit may be as low as 25 lbs., depending on aircraft type and destination. Passenger is responsible to arrange and pay to store excess baggage. Luggage and personal effects are at owner’s risk throughout travel.
Tour Planning: Tour planning, preparation, marketing and operational costs are included in the tour price. These prices are based on tariffs, taxes and rates of exchange in effect at the time of printing. African Travel reserves the right to increase tour prices due to changes in tariffs, taxes or exchange rates.
Revisions To Itinerary: A fee of $100 will be charged for a revision to a confirmed itinerary.
Late Booking Fee: A fee for additional communications and expedited mail costs will be charged when applicable.
LAND ONLY prices do not include airfares, costs to obtain passports, visas, inoculations, excess baggage charges, all items of a personal nature such as drinks, snacks, laundry, phone calls and cables, internet, meals not specified in the itinerary, medicines, personal and baggage insurance, local airport taxes and tips to waiters, hotel staff, game rangers and sightseeing drivers and guides. These are examples of non-included items, and are not an exhaustive list.
Gratuities: Tips to tour guides, waiters, hotel staff, baggage handling and game rangers are not included and are at the tour participant’s discretion.
Prices quoted are based on costs, charges, tariffs, rates, prices, taxes, levies, exchange rates and other considerations at the date of printing this brochure or the date of the price quote. These and any other taxes and fees are subject to change until the time of purchase. All of these are subject to change. For up-to-date pricing contact your travel agent. No surcharge regarding cost or currency fluctuations will be made to a LAND only price after the deposit is received. This excludes potential fuel surcharges, taxes, charges or levies imposed by any government or its agencies and also airport taxes. No refund will be made if costs are reduced.
Refunds: Applications for refunds must be made in writing to African Travel within 30 days of tour termination. There is no refund for missed meals or services, absence from all or part of the tour, for any number of consecutive or non-consecutive days, or unused hotel accommodations.
Visa/Inoculations: Visa and immunization requirements vary from country to country. Up-to-date information should be obtained from your local health department and consulate. Visas are required for most areas in the tour programs. You should obtain this information from your local consulates.
Guests With Disabilities: African Travel welcomes guests with special needs or disabilities. Guest must inform us in advance, as early as possible, of any physical, medical or other special needs that require accommodating. We will make reasonable modifications to our policies, practices and procedures when necessary, unless doing so will fundamentally alter the nature of the services.
Guest must ensure you are medically and physically able to travel. African Travel may impose safety requirements. We may exclude from participating in travel or from any activity, an individual whose participation poses a direct threat to health or safety of others that cannot be eliminated by a reasonable modification of our policies, practices or procedures or by the provision of auxiliary aids and services. A decision to exclude an individual will be based on an individualized assessment based on reasonable judgment that relies on current medical evidence or the best available objective evidence to determine the nature, duration and severity of the risk, probability that potential injury will occur and whether reasonable modifications of policies, practices or procedures will lower the risk.
African Travel does not provide personal devices (such as wheelchairs, hearing aids or prescription eye glasses) or services of a personal nature (such as eating, toileting or dressing). A traveler who requires services of a personal nature (eating, toileting or dressing, as examples) should consider bringing a companion to provide the assistance and understand that other travelers and staff will not be available for such purpose.
We do not employ or provide medical personnel. Any needed medical attention must be sought at a local facility, if available, at guest’s expense. African Travel is not responsible or liable for loss or cost incurred due to unavailability of medical services, or medical services obtained while on vacation, or level of care or services received.
Some guided vacations can include rough terrain, walking over unpaved or uneven pavement, steps and locations which may not be easily accessible or accessible by wheelchair.
For various parts of the travel, arrangements are made with carriers, hotels and other independent suppliers. They are independent entities which African Travel does not control. We cannot assure disability access or accommodations outside the United States.
Limits of Responsibility: African Travel, Glendale, California, USA, your travel agent, tour operators and subcontractors of services act only as agents for the supplier regarding your travel, whether by plane, car, motorcoach, ship, railroad or other transportation mode, and shall not be liable for injury, damage, loss, additional expense, accident, delay, schedule change or other irregularity. Any of these may occur, whether due to use of or defect in a vehicle, act of war, insurrection, civil uprising, military action, strike, weather, disaster, terrorist act, act of god, act of government, or other act or incident or occurrence or omission, in either the country of origin, destination, area of passage or elsewhere, or for other reason, or due to acts or default of any company or person involved in arranging the tour. All such injury, damage, loss, additional expense, accident, delay, schedule change or other irregularity will be at the risk and cost of the guest.
Changes: African Travel reserves the right to make adjustments to the itinerary and/or to cancel any tour prior to departure, and shall have no liability whatsoever from or relating to such adjustments or cancellation. African travel shall not be responsible for loss or damage to luggage, before, during or after the tour.
Airline Contract: The passenger contract in use by airlines is the sole contract between the airline and the purchaser of the ticket. Airline prices are based on prices in effect prior to or at the time of printing this document or at the time of the price quote, inclusive of fuel surcharges and other airline, airport and related charges and taxes, and are subject to change without notice until the time of purchase.
During your participation in an African Travel tour, additional risks and dangers may arise including, but not limited to, hazards of traveling in undeveloped areas, travel by boat, train, automobile, aircraft and other means of conveyance, forces of nature, political unrest, other unrest, hazardous local customs and practices, differing levels of sanitation, differing standards of safety, risks associated with water, food, plants, insects and differing animal regulation, accident or illness in areas lacking means of rapid evacuation or medical facilities, and acts of national and local governments.
You are voluntarily participating in these activities with the knowledge that there are significant dangers involved, and hereby agree to accept any risks.
As lawful consideration for the agreement with African Travel to participate in such trips and activities you agree you will not make a claim against African Travel or sue for bodily injury, emotional trauma, death, property damage or other loss, cost or expense, however caused, as a result of or related to your contracting for, traveling to or from, or in any and every other way participating in the safari tour. You release African Travel and its employees from any and all claims, known or unknown, arising from contracting for, traveling to or from, and in any and every way participating in a tour.
This release of liability and assumption of risk agreement is entered into on behalf of you and all members of your family and party, including minors accompanying you. This agreement also binds your heirs, legal representatives and assigns.
If any portion of this Agreement is unenforceable, the remaining portions shall remain in full force and effect.
Any litigation involving this contract, any of our brochures or any aspect of your trip can be brought only in a court of competent jurisdiction in the County of Los Angeles, State of California, USA, and California law (applicable to relationships and acts and omissions occurring entirely within California and thus without regard for California’s principles of conflicts of law and/or principles for applying law of other states or nations) will apply to any and all such disputes.
Passengers who purchase from within California: This transaction is covered by the California Travel Consumer Restitution Fund (TCRF) if the passenger is located in California at the time of payment. Eligible passengers may file a claim with TCRF if the passenger is owed a refund of more than $50 for transportation or travel services which the seller of travel failed to forward to a proper provider or such money was not refunded to you when required. The maximum amount which may be paid by the TCRF to any one passenger is the total amount paid on behalf of the passenger to the seller of travel, not to exceed $15,000. A claim must be submitted to the TCRF within 12 months after the scheduled completion date of the travel. A claim must include sufficient documentation to prove your claim and a $35 processing fee. Claimants must agree to waive their right to other civil remedies against a registered participating seller of travel for matters arising out of a sale for which you file a TCRF claim. You may request a claim form by writing to: Travel Consumer Restitution Corporation, P.O. Box 6001, Larkspur, CA 94977-6001; or by faxing a request to: (213) 897-8846.
Passengers purchasing from outside of California: This transaction is not covered by the California Travel Consumer Restitution Fund.
This business is a participant in United States Tour Operator’s Association’s (USTOA) Consumer Protection Deposit Plan. You may make a claim to this Plan if you are owed a refund. The Plan covers losses for transportation or travel services that were not delivered or not refunded when required. A passenger may make a claim against the plan within 12 months from when the passenger learns of the loss. USTOA’s total liability for all possible consumer claims from this seller of travel’s customers is limited to $1,000,000. To obtain information on how to make a claim against the plan, the passenger should contact USTOA at 275 Madison Ave., Suite 2014, New York, NY 10016, or by email to information@USTOA.com or by visiting their web site at www.USTOA.com. The maximum amount of any claim you, the passenger, can make against the plan is the total amount you have paid to date for this trip.
FINANCIAL PROTECTION US $20 MILLION YOUR PIECE OF MIND GUARANTEE
The traveling public has always been concerned about the protection of their advanced bookings. As an additional part of our commitment to providing customers with peace of mind in all dealings with African Travel, Travcorp Financial Services Limited provides a guarantee of $20 million in respect of all customers travelling with African Travel.
In these terms and conditions, African Travel refers to African Travel (2003), Inc., a California corporation.
© 2003-2012 African Travel (2003), Inc.